SainShaadi.com is an online matrimonial portal endeavoring constantly to provide you with matrimonial services.
This privacy statement is common to all the matrimonial Website/apps operated under SainShaadi.com Since we are
strongly committed to your right to privacy, we have drawn out a privacy statement with regard to the information we
collect from you. You acknowledge that you are disclosing information voluntarily. By accessing /using the website/apps
and/or by providing your information, you consent to the collection and use of the info you disclose on the website/apps
What information you need to give in to use this Website/apps?
The information we gather from members and visitors who apply for the various services our website/apps offers includes,
but may not be limited to, email address, name, date of birth, educational qualifications a user-specified password,
mailing address, zip/pin code and telephone/mobile number or fax number.
We use a secure server for credit card transactions to protect the credit card information of our users and Cookies are used
to store the login information. Cookies are small files placed on your hard drive that will assist us in providing our services.
You may also encounter Cookies or identical/related devices on certain pages of the website/apps that are placed by third parties.
If you establish a credit account with us to pay the fees we charge, some additional information, including a billing address,
a credit/debit card number and a credit/debit card expiration date and tracking information from cheques or demand drafts is collected.
The user information we collect depends on the context of your interactions with us and the website or Apps, the choices you make
and the products and features you use. The User Information is used for authentication and account access, If a user registers using
social networking platforms such as Facebook, Google, LinkedIn and others we may collect personal data you choose to allow us to access
through their APIs. When the user accesses our websites or apps, data relating to device ID, log files ,Geographic Location, device
Information/specification are also collected automatically.
We may use also your personal information for analysis of data, usage trends and to evaluate and improve our site/App, marketing research ,
preventing of frauds. In our efforts to continually improve our product and service offerings, we collect and analyze demographic
and profile data about our users' activity on our website/apps. We identify and use your IP address to help diagnose problems with
our server, and to administer our website/apps. Your IP address is also used to help identify you and to gather broad demographic
How the website/apps uses the information it collects/tracks?
SainShaadi.com collects information for data analysis, identifying usage trends,determining the effectiveness of our
promotional campaigns and to evaluate and improve our websites or apps, products, and services ,marketing research from our
users primarily to ensure that we are able to fulfil your requirements and to deliver Personalized experience.
For European Union Members (EU)
If you are located in the EU, you will be asked to provide consent to the collection, processing, and sharing of your personal
information. Personal information means any information related to an identified or identifiable natural person. You have the right
to share and access your personal information and right to withdraw consent for sharing your personal information at any point of
time and right to erase your personal information subject to applicable laws. for sharing your personal information at any point of time.
You can withdraw your consent provided by contacting us. Your personal information may be stored in databases located outside of the EU
including in India. Where we transfer personal data outside of EU, we either transfer personal information to countries that provide an
adequate level of protection or we have appropriate safeguards in place. We may require proof of or need to verify your identity before
we can give effect to these rights. To request to review, update, or delete your personal information, please submit a request form by
sending an email to firstname.lastname@example.org. We may share your information with third parties who are an anti-fraud solution provider(s)
located in UK. They help us to ensure we keep you safe from scammers and fraudster.
With whom the website/apps shares the information it collects/tracks?
We may share such identifiable information with our associates/affiliates/subsidiaries and such associates/affiliates/subsidiaries may
market to you as a result of such sharing. Any information you give us is held with the utmost care and security. We are also bound to
cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer/visitor.
Where required or permitted by law, information may be provided to others, such as regulators and law enforcement agencies or to protect
the rights, property or personal safety of other members or the general public. We may voluntarily share your information with law
enforcement agencies / Gateway service providers / anti-fraud solution provider(s) if we feel that the transaction is of suspicious nature.
From time to time, we may consider corporate transactions such as a merger, acquisition, reorganization, asset sale, or similar.
In these instances, we may transfer or allow access to information to enable the assessment and undertaking of that transaction.
If we buy or sell any business or assets, personal information may be transferred to third parties involved in the transaction.
Our website/apps link to other website/apps and may collect personally identifiable information about you. We are not responsible
How Long Do We Keep Your Information?
For as long as the users subscribe to our services to meet their suitable purpose(s) for which it was collected, for the sake of
enforcing agreements, for performing audits, for resolving any form of disputes, for establishing legal defenses, for pursuing
legitimate businesses and to comply with the relevant applicable laws.
What are the Security Precautions in respect of your personal information?
We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate internal control measures designed to protect the security of any personal information we process.
However, please also remember that we cannot guarantee that the internet itself is 100% secure. Once your information is in our possession,
we adhere to security guidelines protecting it against unauthorized access.
SainShaadi.com does not store any account related information or any credit / debit card details. SainShaadi.com shall not be liable for any loss or damage
sustained by Users as a result of any disclosure (inadvertent or otherwise) of any information concerning the User's account, credit
cards or debit cards in the course of any online transactions or payments made for any products and / or services offered through the Platform.
In case any Personal Information is shared by you with SainShaadi.com, which is not requested by SainShaadi.com during registration, (whether mandatorily
or optionally), SainShaadi.com will not be liable for any information security breach or disclosure in relation to such information.
Protection Officer/ Grievance Officer at the following:
Data Protection Officer/ Grievance Officer
In case you have any complaints and/or grievances in relation to the processing of your Personal Information you can send your complaints via e-mail to
our grievance officer: